Garuda4d Privacy Policy — User Data Protection
Garuda4d prioritises the security and privacy of every user. This policy explains how we collect, use, store, and protect your personal information while you use our platform.
Information We Collect from You
Garuda4d collects the information needed to provide a safe, efficient, and personalised service. This information is gathered when you register an account, make a transaction, or interact with our platform.
Full name, email address, phone number, date of birth, and encrypted password. This information is required for identity verification and the security of your account.
Device type, operating system, IP address, browser type, and screen resolution. This data ensures the platform runs smoothly across all devices, including Android and iOS smartphones.
Transaction details in MYR, including deposit and withdrawal records via FPX, Touch 'n Go eWallet, and bank transfers. Full card or bank account numbers are not stored on our servers.
Activity logs, pages visited, games played, session duration, and preference settings. This data helps us improve the user experience and detect unauthorised activity.
How This Information Is Used
All information collected by garuda4d is used responsibly and solely for the purposes stated in this policy. We do not sell or rent your personal data to any third party for marketing purposes.
- Verifying user identity and protecting accounts from unauthorised access.
- Processing MYR financial transactions securely and efficiently.
- Providing responsive and effective customer support.
- Sends important notifications related to your account, transactions, and platform updates.
- Detecting and preventing fraud, account abuse, and illegal activity.
- Improving platform functionality, personalising the user experience, and analysing usage patterns.
Cookie Usage and Session Tracking
Garuda4d uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit a website.
We use three main types of cookies:
- Session Cookies: Stores your login information temporarily and is automatically cleared when you close your browser.
- Preference Cookies: Saves your language settings and display preferences so you don't have to reconfigure them each time you visit the platform.
- Analytics Cookies: Collects anonymous usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
Storage and Security of Your Data
Garuda4d implements comprehensive technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction.
Our security measures include:
- SSL/TLS encryption for all communications between your device and our servers.
- Passwords are stored in hashed form and cannot be decrypted.
- Two-factor authentication (2FA) is available for an added layer of security.
- Continuous system monitoring to detect suspicious activity.
- Internal access to user data is restricted to authorised personnel only.
Your data is stored on protected servers maintained to industry standards. Retention periods depend on operational requirements and applicable laws.
Sharing Information with Third Parties
Garuda4d does not share, sell, or disclose users' personal information to third parties except in the following circumstances:
- Payment Providers: Required transaction details are shared with payment service providers such as banks and digital wallet operators to process your MYR transactions.
- Legal Requirements: We may be required to disclose information to authorities if mandated by Malaysian law or a court order.
- Technical Service Providers: Infrastructure and technical support providers bound by strict confidentiality agreements, who process data solely in accordance with our instructions.
In all of the above cases, we ensure that any party receiving your data adheres to security standards equivalent to our own.
Your Rights as a User
As a registered garuda4d user, you have the following rights regarding your personal data:
You have the right to know what personal data we hold about you and how it is used. Contact our support team to request a review.
If your information is inaccurate or outdated, you can update it through your account settings or by contacting our support team.
You may request the deletion of your personal data. Such requests are subject to legal and operational requirements that may require us to retain certain data.
To exercise any of the rights above, or if you have any privacy-related enquiries, you can reach us at [email protected] or via the support section within the platform. More information is also available in the FAQ us.
Privacy Policy Updates
Garuda4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or new platform features.
Any material changes will be communicated via in-platform notifications or email to registered users. The effective date of changes will be clearly stated at the top of this page.
Continued use of the garuda4d platform after any changes take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest updates.
Questions About Your Privacy?
The garuda4d support team is ready to assist you with any questions regarding data security and account privacy.